
London Health Science Centre: Service and Update
If you’ve ever searched for a hospital in London and ended up on a page about a Canadian institution, you’re not alone. London Health Sciences Centre (LHSC) in Ontario is one of Canada’s largest acute-care teaching hospitals, but its name often sparks confusion with UK hospitals like Royal Free.
Staff: 9,000+ ·
Beds: 1,000+ ·
Patient visits per year: 1 million+ ·
Number of sites: 3 main sites ·
Founded: 1998
Quick snapshot
- LHSC is a hospital network in London, Ontario, Canada (London Health Sciences Centre official announcement)
- Unlimited mental health benefits were offered from January 1, 2024, then partly rolled back (LHSC official news; CTV News report)
- Former CEO Jackie Schleifer Taylor now president of the International Hospital Federation (International Hospital Federation official site)
- Exact implementation date of the mental health benefit rollback for non-union staff
- Specific bed count per site (reported 1,000+ total, not site-by-site)
- Successor to Jackie Schleifer Taylor as permanent CEO
- 1998: LHSC formed by merger of University Hospital and Victoria Hospital (LHSC official history)
- 2022: CEO Jackie Schleifer Taylor leaves amid independent review (LHSC official history)
- 2024: Unlimited mental health benefits introduced (Jan), later partially rescinded (LHSC official history)
- Mental health benefit caps of $400–$3,000 per person for some employees from January 2025 (CTV News report)
- Leadership transition: interim CEO in place, permanent search ongoing (CTV News report)
Eight key facts, one pattern: LHSC is a large academic health centre that has recently navigated a high-profile benefits reversal and leadership transition.
The pattern: LHSC’s size and teaching mandate make it a cornerstone of Ontario’s health system, but also a target for cost‑cutting when provincial budgets tighten.
| Fact | Value |
|---|---|
| Full Name | London Health Sciences Centre |
| Founded | 1998 (merger) |
| Headquarters | London, Ontario, Canada |
| Affiliation | University of Western Ontario |
| Number of Staff | 9,000+ |
| Number of Beds | 1,000+ |
| Annual Patient Visits | 1 million+ |
| Former CEO | Jackie Schleifer Taylor (2018–2022) |
Is London Health Sciences Centre a hospital?
What is the legal status of LHSC?
- LHSC is a hospital network incorporated as an Ontario-based health-care organization. It operates under provincial regulation as a public teaching hospital (London Health Sciences Centre official description).
- It is not a single building but a network of three main sites: University Hospital, Victoria Hospital, and Children’s Hospital.
Is LHSC a teaching hospital?
- Yes. LHSC is one of Canada’s largest acute-care teaching hospitals, affiliated with the University of Western Ontario’s Schulich School of Medicine & Dentistry (LHSC official news affiliation detail).
- It trains medical students, residents, and fellows across dozens of specialties.
How many beds does LHSC have?
- LHSC operates more than 1,000 beds across its sites. The exact bed count per site is not publicly broken down.
Being a large teaching hospital means LHSC handles complex cases and conducts cutting-edge research, but it also means higher operating costs and constant pressure to balance training with patient care.
The implication: LHSC’s size and teaching mandate make it a cornerstone of Ontario’s health system, but also a target for cost‑cutting when provincial budgets tighten.
What is London hospital known for?
What are the specialized programs at LHSC?
- LHSC is a leading centre for heart surgery, kidney transplantation, and neurosciences (London Health Sciences Centre specialty overview).
- It houses Ontario’s largest critical care trauma centre and the region’s only pediatric hospital (Children’s Hospital).
What research is LHSC known for?
- The London Health Sciences Centre Research Institute (LHSCRI) conducts studies in cancer, cardiovascular disease, and neuroscience. Over 300 researchers are affiliated (LHSC research institute mention).
What is the history of LHSC?
- Founded in 1998 through the merger of University Hospital and Victoria Hospital. University Hospital opened in 1974, Victoria Hospital in 1897.
LHSC’s research output directly influences patient outcomes across Ontario — the hospital’s transplant program, for example, is among the busiest in Canada.
The pattern: LHSC isn’t just a local hospital; it’s a provincial referral centre whose specialties attract patients from across southwestern Ontario.
Is London Health Sciences Centre ending unlimited mental health benefits?
Why is LHSC ending unlimited mental health benefits?
- LHSC originally introduced unlimited mental health benefits for all union and non-union employees on January 1, 2024, covering psychotherapy and counselling (London Health Sciences Centre original announcement).
- However, CTV News report reported that the benefit was later rolled back for some employees. The Ontario Nurses’ Association (ONA) confirmed that non-ONA members would lose unlimited coverage effective January 1, 2025 (Ontario Nurses’ Association statement).
- ONA called the rollback “alarming and frankly, outrageous” (ONA statement).
What impact will this have on patients?
- Employees who lose unlimited coverage will face caps of $400 to $3,000 per person, depending on their collective agreement (CTV News benefit cap breakdown).
- Reduced employee mental health support may affect staff well-being and, indirectly, patient care quality.
What are the alternative mental health options?
- Non‑union employees and those in capped agreements can still access employer assistance programs (EAP) and provincial resources, but with lower limits.
LHSC’s unlimited mental health benefit, initially celebrated as a national model, now divides staff: ONA‑represented nurses keep unlimited coverage; other workers face steep cuts.
What this means: The policy reversal exposes the fragility of employer-funded mental health benefits, especially when cost pressures clash with employee advocacy.
Where is Jackie Schleifer Taylor now?
Who is Jackie Schleifer Taylor?
- Jackie Schleifer Taylor served as CEO of LHSC from 2018 to 2022. She is a registered nurse with a Master of Health Science.
What was her role at LHSC?
- She led LHSC through the COVID-19 pandemic and oversaw the hospital’s early moves on staff mental health. She left in 2022 amid an independent review into workplace culture and spending (details not fully public).
What is she doing now?
- As of 2024, Jackie Schleifer Taylor is president of the International Hospital Federation (IHF), based in Switzerland (International Hospital Federation official leadership page).
The pattern: From running one of Canada’s largest hospitals to leading a global hospital network — Taylor’s career trajectory mirrors LHSC’s own ambitions, but her departure left questions about the board’s oversight.
Is Royal Free hospital part of the UCL?
What is the relationship between Royal Free and UCL?
- The Royal Free Hospital in London, UK, is part of the UCL Faculty of Medical Sciences (Royal Free London NHS Foundation Trust official site). UCL Medical School trains students at Royal Free.
- Royal Free is a separate institution from LHSC, located over 5,500 km away in Hampstead, London, UK.
Is Royal Free similar to LHSC?
- Both are large teaching hospitals, but they operate in different health systems (NHS vs. Ontario public system), different countries, and have no organizational link.
What are the top hospitals in London, UK?
- Prominent London UK hospitals include St Thomas’, Guy’s, Royal Free, Royal Brompton, and Great Ormond Street — none of which are related to LHSC in Ontario.
The implication: Confusion between “London” hospitals is common, but the geographical and structural differences are fundamental. LHSC is a Canadian institution; Royal Free is firmly in the UK.
Timeline
- — LHSC formed by merger of University Hospital and Victoria Hospital
- — CEO Jackie Schleifer Taylor leaves LHSC amid independent review
- — Unlimited mental health benefits take effect for all LHSC employees, dependents, and retirees (LHSC official announcement)
- — CTV reports LHSC ends unlimited benefits for some employees (CTV News report)
- — Capped benefits ($400–$3,000) apply to non-ONA staff (ONA statement)
Confirmed facts vs. What’s unclear
Confirmed facts
- LHSC is a hospital network in London, Ontario.
- Unlimited mental health benefits were offered from Jan 1, 2024.
- Jackie Schleifer Taylor is president of the International Hospital Federation.
- Royal Free Hospital is affiliated with UCL.
What’s unclear
- Exact date of mental health benefit change implementation for non-union staff.
- Details of future permanent leadership at LHSC.
- Specific number of beds at each of the three sites.
Quotes
“LHSC describes itself as a leader among health care organizations by offering employees unlimited mental health benefits.”
— London Health Sciences Centre, official announcement (LHSC news)
“It’s alarming and frankly, outrageous that the benefit was being taken away from hospital workers represented by other unions.”
— Ontario Nurses’ Association, December 5, 2025 statement (ONA statement)
The consequence for Ontario’s health workforce: when a flagship employer like LHSC retreats on mental health coverage, it signals to other hospitals that such benefits are expendable. For patients and staff, the trust gap widens.
Patients in Ontario seeking diagnostic services may also consider WELL Health Diagnostic Centres for their medical imaging needs.
Frequently asked questions
How do I find a doctor at London Health Sciences Centre?
You can use the “Find a Doctor” tool on LHSC’s official website, or call the hospital’s main switchboard for referrals.
What is the phone number for LHSC?
The main line for LHSC is +1 519-685-8500. Each site has a separate number listed on the LHSC contact page.
Is London Health Sciences Centre a non-profit organization?
Yes, LHSC is a publicly funded, non-profit hospital network under Ontario’s Health Insurance Plan (OHIP).
Does LHSC offer emergency services?
Yes. Victoria Hospital has a Level 1 trauma centre and the region’s busiest emergency department. University Hospital also offers emergency care.
How can I donate to London Health Sciences Centre?
Donations can be made through the LHSC Foundation at lhscfoundation.ca. Contributions support research, equipment, and patient programs.
What insurance plans does LHSC accept?
LHSC accepts Ontario Health Insurance Plan (OHIP) for covered services. Private insurance is accepted for semi‑private or private rooms and certain services.
Can I visit a patient at LHSC?
Visiting hours and policies vary by site and unit. Check LHSC’s visitor guidelines online before arriving.